Privacy Policy

Last updated: December 2024

1. Introduction

Welcome to MinimaxAI UPSC ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By accessing or using our services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number (when provided voluntarily)
  • Account Information: Username, password, and profile preferences
  • Communication Data: Messages sent through our contact forms or support channels
  • Educational Information: UPSC preparation year, subjects of interest (optional)

2.2 Usage Information

We automatically collect certain information about your use of our services:

  • Device Information: IP address, browser type, operating system, device identifiers
  • Usage Data: Pages visited, time spent on pages, search queries, feature usage
  • Technical Data: Log files, cookies, and similar tracking technologies

2.3 Content Information

When you use our AI tools:

  • Uploaded Documents: PDFs and files you upload for processing
  • Search Queries: Terms and phrases you search for
  • Generated Content: Summaries and results produced by our AI tools

3. How We Use Your Information

We use the collected information for the following purposes:

3.1 Service Provision

  • Provide and maintain our AI-powered tools and services
  • Process your search queries and generate relevant results
  • Store and organize your uploaded documents securely
  • Personalize your experience based on your preferences

3.2 Communication

  • Respond to your inquiries and provide customer support
  • Send important updates about our services
  • Deliver newsletters and educational content (with your consent)

3.3 Improvement and Analytics

  • Analyze usage patterns to improve our services
  • Develop new features and enhance existing ones
  • Monitor and analyze trends and user behavior
  • Ensure the security and integrity of our platform

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users. These parties are contractually obligated to keep your information confidential and use it only for the purposes we specify.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.

5. Google AdSense and Advertising

Our website uses Google AdSense to display advertisements. Google AdSense uses cookies and similar technologies to serve ads based on your prior visits to our website or other websites.

5.1 How AdSense Works

  • Google uses cookies to serve ads based on your interests
  • You may opt out of personalized advertising by visiting Google's Ads Settings
  • Third-party vendors may also use cookies to serve ads based on your visits to our site

5.2 Your Choices

You can control advertising cookies through your browser settings or by visiting the Google Ads Settings page.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6.1 Security Measures

  • Encryption: Data transmission is protected using SSL/TLS encryption
  • Access Controls: Limited access to personal information on a need-to-know basis
  • Regular Audits: Periodic security assessments and updates
  • Secure Storage: Data is stored on secure servers with appropriate safeguards

6.2 Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights and Choices

You have certain rights regarding your personal information:

7.1 Access and Correction

  • Request access to your personal information
  • Request correction of inaccurate or incomplete information
  • Update your account information and preferences

7.2 Data Portability and Deletion

  • Request a copy of your personal information in a portable format
  • Request deletion of your personal information (subject to legal requirements)
  • Withdraw consent for processing where applicable

7.3 Communication Preferences

  • Opt out of marketing communications at any time
  • Manage cookie preferences through your browser settings
  • Control personalized advertising through Google Ads Settings

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website.

8.1 Types of Cookies

  • Essential Cookies: Necessary for the website to function properly
  • Analytics Cookies: Help us understand how visitors interact with our website
  • Advertising Cookies: Used to deliver relevant advertisements
  • Preference Cookies: Remember your settings and preferences

8.2 Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers are conducted in accordance with applicable data protection laws and that appropriate safeguards are in place.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

MinimaxAI UPSC

Email: privacy@minimaxai.in.com

General Contact: contact@minimaxai.in.com

Contact Form: Visit our Contact Page

14. Acknowledgment

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.